The Short Answer
Contact the utility before tree work near power lines. If a line is down or there is an immediate electrical hazard, keep clear and call 911 first.
Who should you contact first?
If a power line is down, or a tree situation presents an immediate electrical emergency, keep clear and call 911. Then report it to the electric utility. For a tree growing near an overhead line without an immediate emergency, contact the utility’s vegetation or tree trimming team before arranging nearby cutting. Tell a private tree company about the line when discussing the job. Evergy’s June 2026 safety reminder reinforces the emergency reporting order.
For an Evergy customer in Wichita, use Evergy’s official reporting channels or the contact information on your bill. If another utility serves the property, contact that provider. A request submitted to a tree company’s website is not a report to emergency dispatch or the utility, so make the appropriate safety report directly.
A downed line requires distance and an emergency report
Evergy's June 2026 safety reminder says to stay at least 30 feet from a downed line, assume it is energized, and call 911 before reporting it to Evergy. Do not touch objects contacting a line; debris can hide wires. Evergy's current reminder and power-line precautions explain these instructions.
Keep children, pets and other people away from the affected area. Do not approach to photograph a wire, confirm whether it is sparking, or retrieve something beneath the tree. Give responders the location and what you can observe from a safe place. If you cannot identify a safe route past the hazard, do not enter the area.
- State that a line or a tree touching a line may be involved.
- Describe the location without moving closer to the hazard.
- Explain if a road, entrance or occupied area is affected.
- Follow emergency responders’ and the utility’s instructions.
Do not trim around an overhead line yourself
Evergy’s outdoor safety guidance tells customers not to cut, trim or climb trees near power lines. It also advises keeping yourself, tools and equipment at least 20 feet from overhead lines during outdoor work. That general distance is not permission to perform tree clearance work: contact the utility when a tree or planned operation is near a line. Read Evergy’s outdoor safety guidance.
A ladder, pole saw, rope or branch can create a situation that is different from standing on the ground looking at the tree. Do not improvise a way to move a limb away from a wire or ask someone to hold it clear while you cut. The utility needs to determine the electrical precautions and coordination required for the location.
Do not decide a wire is harmless from appearance
Avoid identifying a line as safe based on its size, covering, height or the fact that the house still has power. Evergy’s power-line guidance includes objects and other lines that may be touching a downed electrical line. A homeowner does not need to establish which wire it is before reporting a concern. Evergy’s power-line safety page describes the hazards.
When you call, describe what you see rather than guessing its electrical status: a branch resting on a line, a sagging wire across the yard, or a tree leaning toward utility equipment. Let the utility identify the equipment and decide the next step. Do not touch or move it to answer a question.
For planned work, request utility coordination early
Evergy specifically directs customers with vegetation near a line running from a pole to the meter to request line-clearance assistance. Use the utility’s tree trimming or vegetation request channel for a nonemergency concern, and confirm the appropriate service area. If the website is unavailable, use the utility contact information on your bill rather than postponing an urgent safety report.
Before booking a private crew, explain the intended job and ask what must happen first. The utility may need to assess the location and coordinate the electrical aspects of the work. Do not assume that a general appointment with a tree company includes that coordination or that one provider’s work automatically covers the other’s scope.
- Which tree and line location need assessment?
- Who will coordinate the utility’s required precautions?
- What work is the utility handling, and what remains for the property owner?
- What must be confirmed before a private crew begins?
- Who handles the remaining tree material and cleanup?
Understand cleanup after an outage
Evergy explains that its priority during an outage is restoring power. When vegetation must be cleared for restoration, its published guidelines ask customers to handle the resulting debris so utility crews can continue restoring service. The presence of cut branches is not, by itself, permission to enter the work area. First confirm that the electrical hazards have been addressed and the area can be approached. Evergy’s tree trimming guidelines explain this distinction.
Once the site is safe, document the remaining cleanup and ask for a specific scope. Identify material on the ground, damage still in standing trees, access issues and disposal responsibilities. A debris pickup and a damaged-tree assessment are different requests, so describe both when both are needed.
Remember buried utilities when the project reaches the ground
Stump work, replacement planting or other excavation adds a separate underground utility issue. Kansas 811 requires notice at least two full working days before digging, excluding the request day, weekends and holidays. Public utility locating does not mark every private facility. Coordinate private lines and check the locate responses before work. Kansas 811’s homeowner guidance provides the current process.
Tell the contractor about outbuilding power, irrigation and other privately installed systems. An overhead clearance discussion does not locate those facilities. Keep both parts of the project in the work plan so the tree work, stump work and any new planting are coordinated in the right order.
Arrange private tree work after the electrical questions are resolved
Contact Wichita Tree Experts about trimming, removal or storm-related tree work and identify any nearby lines at the start. Explain whether you have already reported the concern to the utility and what coordination is pending. Use the contact page for the private tree work discussion; call 911 and the utility directly when an immediate electrical hazard is present.
Common questions
Can I cut a branch that is touching a power line?
No. Keep clear and contact the utility. If a line is down or there is an immediate electrical emergency, call 911 first, then report it to the utility.
How far should I stay from a downed line?
Evergy says at least 30 feet. Assume it is energized and do not touch objects or people in contact with it. Follow responders’ instructions.
Can a private tree company decide to move a power line?
Electrical precautions and any line work require utility coordination. Discuss the line before scheduling tree work and confirm what must happen before the crew begins.
Will Evergy remove all storm debris from my yard?
Do not assume that. Evergy’s restoration guidelines say customers handle debris left from vegetation clearance during outages. Confirm safety and the cleanup scope before entering the area.
Your Property Comes First
Talk through your next step.
Tell Wichita Tree Experts what you are seeing and what you want to accomplish. We can discuss the work and provide a free estimate for your Wichita property.
